by Tom Broadwater | Oct 5, 2025
LLMs don’t index web pages the same way as Search Engines do, they use a somewhat complex, multi-step, process that involves data acquisition, content processing, indexing and retrieval and synthesis. Search engines use crawlers and indexes, but with LLMs, it is a...
by Tom Broadwater | Sep 6, 2025
Search engine robots, which are also known as crawlers, spiders, or bots, are automated programs that are built for the purpose of discovering, indexing, and ranking content on the internet. This process is complex and continuous, and it’s what makes it possible...
by Tom Broadwater | Aug 21, 2025
I spend a lot of time analyzing and optimizing eCommerce websites and have compiled a detailed list of common problems I’ve encountered. Identifying and fixing these problems will improve customer satisfaction and increase sales, so check your site and see if you have...
by Tom Broadwater | Aug 1, 2025
eCommerce Operations is the behind-the-scenes processes that allow an eCommerce website to operate smoothly from product sourcing and website management to order fulfillment, shipping and customer support. The objective of eCom operations is to create an efficient,...
by Tom Broadwater | Jun 15, 2025
SalesOps stands for Sales Operations, and it is the function within a business that handles all the data, processes, technology and the strategy that make a sales team operate efficiently. Exactly what SalesOps entails will vary from one business to another, but the...
by Tom Broadwater | Jun 6, 2025
RevOps stands for Revenue Operations, and it is a relatively new strategic function within a business that works to unify and optimize processes, systems, and data across all the teams that have anything to do with generating revenue (marketing, sales, account...
